Workstation Support Analyst

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Job ID:
2499640
Location:
Columbia, SC
Category:
Information Technology, Telecommunications, Array
Salary:
per year
Zip Code:
29201
Employment Type:
Contractor
Posted:
08.11.2018
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Job Description:

  • Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end user guidelines.
  • Configures, installs, monitors, and maintains IT users' Workstation software and hardware.
  • Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by purchasing.
  • Ensures proper configuration and adherence to security configurations and settings.
  • Tests, troubleshoots, maintains, modifies, validates and documents application packages.
  • Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
  • May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items.
  • Keeps apprised of new technologies related to Workstation support procedures.
  • Technical operations support experience
  • A+ Certifications Required.
Company Info
Software Specialists