Supervisor Security Operations

Job ID:
Chicago, IL
Information Technology, Telecommunications, Array
$140,000.00 per year
Zip Code:
Employment Type:
Full time

Job Description:

Supervisor Security Operations

Salary: $125k to $140k(ish) + 5% bonus

Looking for a candidate to manage over 6 people covering 24/7 SOC support. Must be hands on and have come up through the weeds doing the heavy lifting - supporting network security; data protection; enable data security; Firewalls; Logs; update;s changes; cloud based SIEM end point. They out source the first level support MSSP so need to manage the vendor


  • Supervise and participate in day-to-day information security operations, including monitoring, analysis, detection and escalation of security risks and threats.
  • Coordinate information security incident response team, as well as serve as the point-of-contact for information security operational requests
  • Provide overall direction during execution of the incident response process, providing advanced analysis and direction, facilitating appropriate escalations and serving as the conduit for event communications to management.
  • Direct completion of post mortem analysis, document findings and provide recommendations to proper security and infrastructure teams for appropriate corrective actions.
  • Provide coordination of operational tasks from requests to execution ( including providing hands/feet support for external vendor)
  • Oversee the vendor who provides Managed Security Services
  • Ensure security monitoring and incident response systems (SIEM) are maintained in a state of readiness
  • Manage and monitor Enterprise Endpoint protection (AV/Malware, Client Firewall, Internet and DMZ Firewall, Intrusion Detection etc.)
  • Manage Vulnerability scanning and reporting
  • Provide operational metrics


  • BA/BS or equivalent preferred.
  • 5-7 years of experience in related field preferred.
  • Strong analytical and problem solving skills with the ability to synthesize big picture and detailed technical issues rapidly and accurately. Ability to multi-task, effectively prioritizing and executing tasks in a high-pressure environment.
  • Ability to communicate situation reports to both highly technical and non-technical individuals so that each has a clear understanding of the situation, the impact and next steps.
  • CISSP (or CISM), ITIL, GCIH/GIAC certifications recommended
  • Has lead a security team of 3 or more individuals for at least 3 years
  • Demonstrated ability to motivate, mentor, coach and lead technical teams
  • Strong continuous improvement problem-solving and mentoring skills
  • Strong verbal and written communication, facilitation, and interpersonal skills
Company Info
Request Technology - Robyn Honquest