Liability Claims Adjuster - Bilingual (Spanish)

Job ID:
Englewood, CO
starting at $45,000 per year
Zip Code:
Employment Type:
Full time

Job Description:

Hiring for August 13, 2018
Located in Englewood, CO Near I-25 and Arapahoe Rd.
A Bristol West Bi-lingual Liability Claims Representative will take part in ongoing training which includes training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement. Using claims systems to accurately document files, you will manage a diary and handle first and third party auto claims promptly, proactively and with a sense of urgency.    
We put our customers at the heart of all we do and challenge ourselves to be a customer-centered organization.  We consider the customer's needs at the foundational level of all we do and strive to exceed their expectations in every interaction.​
Responsibilities include working in an electronic claim file environment handling auto claims within designated authority; Securing essential facts about accidents, negotiating settlements and explaining denials to policyholders; Review of pending claims, managing diaries, updating claims files, executing on outstanding items and moving files to closure through the use of established procedures and job aids while navigating multiple computer. Inspects damaged property and vehicles, and determines claims related damage; Estimates the cost of repair or replacement of damaged or stolen property and vehicles; Determines and reports on subrogation potential; Reports theft, fraud, and arson losses as required to state and industry.

Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, mem bers of the medical profession and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.  
Job Requirements:
  • Computer literate, valid driver's license, bondable Required to maintain an active adjusters license in states where required.    
  • Strong customer service and negotiation skills. 
  • Exceptional communication skills (both verbal and written).
  • Strong attention to detail, time management and decision making skills.
  • Must be comfortable working in a fast paced, high volume environment. 
  • Ability to multi-task and manage relationships with both internal and external customers.
  • Must be fluent in English and Spanish, particularly in the areas of speaking, reading, and writing. Must successfully pass a third party testing process as determined by Farmers and meet the minimum proficiency standard for the approved language(s) based on the established testing guidelines.  
Company Info
Bristol West Insurance Group
10333 E Dry Creek Road
Englewood, CO, United States

Phone: 407-562-4338
Web Site:

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