Residential Estimator

Job ID:
Chantilly, VA
Sales, Marketing
per year
Zip Code:

Job Description:

Surface Link is a family owned business that has been around for 20 years. We are an international company, headquartered in Chantilly, Virginia. Surface Link is a fun yet fast paced, challenging place to work. We truly value our employees, offering a relaxed work environment, competitive benefits and advancement opportunities. We also LOVE dogs and offer a bring your dog to work day program 1X per week!

Surface Link is currently seeking outgoing, positive candidates to join our growing team. The employee will work alongside team members to build cost estimates for customers throughout the United States and Canada. Additionally, he/she will make every effort to maximize both present and long term sales and gross profits. All work completed in-office, no site visits to customers required. ***NO COLD CALLING REQUIRED***

Primary Duties and Responsibilities.
The employee performs a wide range of duties including some or all of the following:
-Initial point of contact with residential non-warranty customers. Incoming calls will be equally dispersed via the call queue system.
-Follow up with all pending customers on a weekly basis.
-Analyze pictures, layouts and other necessary documentation to prepare time, material, and labor cost estimates for projects.
-Review scope of work to determine material and labor cost and prepare cost estimates.
-Confer with team, technicians and other personnel to formulate estimates, keep up-to-date with changes, make adjustments and resolve issues.
-Follow up with previous customers and clients to gain repeat customers/business.
-Provide recommendations for improvement to procedures to promote new lead sources.
-Attend, come prepared and contribute in weekly meetings.
-Uphold confidentiality in all aspects of clients, staff and organization information.
-Other tasks assigned as needed.
*Please note, the above job description is only a summary of the typical functions of this position; it is not a comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder may differ from those outlined in the job description and other duties, as assigned, might be part of the job.

Minimum Requirements.
-2 years of office experience; 2 years sales experience.
-Be able to test negative on a pre-employment drug test.
-Meet our criminal background screening criteria.

Proficiency in the use of computers for:
-Word processing
-Simple accounting/mathematics
-Database management
-Excel Spreadsheets

Personal Characteristics.
-Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
-Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
-Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
-Lead: Positively influence others to achieve results that are in the best interest of the organization.
-Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
-Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
-Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
-Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Education/Training Experience.
-Bachelor's degree (B. A.) from a four-year college or university preferred.

If you are a sharp, fast learning, trustworthy professional looking for long-term employment, this job is for you! We are a growing company, looking for someone who wants to grow within our organization.

Company Info
Surface Link